Oct 28, 2021
This week, M. Kevin Davis invites Jay Wright, Founder and President of Vertical Development, Inc., to discuss why quick lubes need the most up-to-date information possible and how an online database can reflect updates and changes to existing applications, as well as applications for new vehicles almost instantly,...
Oct 21, 2021
This week, M. Kevin Davis invites Customer Experience speaker and consultant David Avrin to the QLE Podcast. They discuss how customer expectations have changed over time, so our approaches and methods to providing the best customer service possible must as well.
You can find out more about David Avrin by visiting
Oct 14, 2021
This week, M. Kevin Davis meets with Nancy Friedman, Founder and President of Telephone Doctor, Inc., to discuss what effect exceptional customer service has on the experience your customers have when they are in your shop and some tips you can use to help you sharpen your skills.
You can contact Nancy directly via...
Oct 7, 2021
This week, M. Kevin Davis invites Jacob Salem, Founder and CEO of EZMetrics, to discuss the four cylinders of marketing and why every cylinder must be firing and working together for your marketing strategy to be successful.
You can find out more about how EZMetrics can help you by visiting www.ezmetrics.com or email...