Oct 14, 2021
This week, M. Kevin Davis meets with Nancy Friedman, Founder and President of Telephone Doctor, Inc., to discuss what effect exceptional customer service has on the experience your customers have when they are in your shop and some tips you can use to help you sharpen your skills.
You can contact Nancy directly via email at nancy@telephonedoctor.com, or call (314) 276-1012.
You can find out more about Nancy Friedman and the multitude of programs that can help improve your customer service skill by visiting: www.nancyfriedman.com or www.telephonedoctor.com. You can also view eLearning demos on: www.serviceskills.com.
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To learn more about how Quick Lube Expert can help you, visit: www.quicklubeexpert.com
To learn more about what M. Kevin Davis has to offer, visit: www.mkevindavis.com
Sign up for your FREE Discovery Assessment at: www.quicklubeexpert.com/discovery-signup
To learn more about Phillips 66 Lubricants and Kendall Motor Oil, visit: www.phillips66lubricants.com, and www.kendallmotoroil.com
Find out more about the Phillips 66 Shield High Mileage Booster: www.shieldbooster.com
Find out more about the Kendall GT-1 High Mileage Booster: www.kendallhmb.com